refund Policy

Last updated: January 19, 2026

At Azalea Field Flowers, we take pride in providing fresh, locally grown flowers and thoughtfully prepared products. Due to the perishable and made-to-order nature of our items, please review our refund policy carefully before placing an order.

Fresh Flowers & Floral Arrangements

• All fresh flower sales are final.

• We do not accept returns or exchanges on fresh flowers, bouquets, or floral arrangements once they have been delivered or picked up.

• If you receive an order that is incorrect or arrives damaged, please contact us within 24 hours of delivery or pickup with photos so we can review and make it right where possible.

Workshops, Events, & Custom Orders

• Deposits for workshops, events, weddings, or custom floral orders are non-refundable.

• If an event or order needs to be rescheduled, please contact us as soon as possible. Rescheduling may be accommodated at our discretion, based on availability.

Non-Perishable Items (If Applicable)

• Non-perishable items (such as merchandise or gift items, if offered) may be eligible for exchange or store credit within 7 days of purchase, provided the item is unused and in original condition.

• Return shipping costs, if applicable, are the responsibility of the customer.

Cancellations

• Orders canceled less than 48 hours before scheduled delivery or pickup are not eligible for a refund.

• Orders canceled earlier than 48 hours may be eligible for store credit, at our discretion.

Questions or Concerns

If you have any questions about your order, please contact us at:
azaleafieldflowers@gmail.com

We truly appreciate your understanding and support of our local, small flower farm..